1. To-Increase Dynamics 365 for Finance & Operations
  2. Anywhere for rental
  3. Use Anywhere for rental
  4. Mass return

Receive bulk items

You can use Mass return to receive the returned bulk items.


Warehouse worker Warehouse worker Documents warehouse operation events and responds to warehouse operation inquiries Start Start How to find  bulk item? How to find  bulk item? Search rental order line with a bulk item Search rental order line with a bulk item To return a rental order line without an order number or a barcode, on the mass return main page, click “F8: Receive bulk items”, “Show all orders”. Use the filters to find the desired rental order line. You can combine filters to narrow down your search and find the rental order line quicker.  To select a specific:  Customer, click “F6: List”. You can search for a customer by:  Customer name  Account number  Search name.  Item to return, click “F7”: Scan item”. You can:  Scan the desired bulk item with a barcode.  Search for the item. To do so, click “F6: List”.  Select the desired order line and click “F4:Ok”.  Notes The selected filters are applied only when you click “F5: Search”. Each time you change the desired customer, item, or work location, click “F5: Search”. To reset all applied filters, click “Clear”.  Return bulk rental order lines from related order lines Return bulk rental order lines from related order lines To return related order lines for a serialized item, on the mass return main page, click “F8: Receive bulk items”, “Show related orders”. You can only return related order lines when you have already scanned a serialized item with related order lines. All rental order lines which are related to the scanned serialized item are shown. Select the desired related order line and click “F4:Ok”.  Does a barcode  exist? Does a barcode  exist? Select bulk item Select bulk item If the bulk item to be returned has no barcode, you can select it. To do so, select the applicable rental order line and click “Select”. If you have selected a related order line to return, the page shows all related order lines for the rental order.  Notes A return date is automatically assigned to each return. You can manually assign another date.  Scan bulk item Scan bulk item If the bulk item to be returned has a barcode, you can scan it. To do so, scan the item barcode and click “F4: Ok”.  Edit or add  information? Edit or add  information? Charge costs Charge costs In D365 FO, on the Anywhere app parameters page, a ‘Charge costs for rental orders’ parameter is available for both bulk business objects and serialized business objects. If set to ‘Yes’, you can add and track supplementary items that come with a rental order. To do this, select the "Charge costs" option.  Change return date Change return date A return date is assigned automatically to each return. You can manually assign another date. Enter return quantity Enter return quantity You can enter the returned quantity for the selected item in the “Quantity to return” field.  Informational fields:  Delivered quantity: Shows the total amount of items available for return.  Current user quantity: Shows the item quantity returned in the current session. You can change this quantity. For example, if the quantity already is returned fully or partially.   Finish item return Finish item return To finish the current item return, click "F4:Ok". As a result, the previous page with the order line view on the item level shows the new value in the “Quantity already returned” column.  To proceed with the mass return, click "F1:Back".  As a result, the latest page from which you started an item return, is shown. For example, the latest page from which you started an item return is "Show related orders". If you click “F1:Back” when the item return is finished, the “Show related orders” page is shown.  Notes The filters, as applied on the "Show all orders" page, are preserved. So, you can easily continue the return process for similar items. For example, items with the same work location or from the same customer as the previously returned item. To reset all applied filters, click “Clear”.  End End Search From order lines No Yes

Activities

Name Responsible Description

Search rental order line with a bulk item

Warehouse worker

To return a rental order line without an order number or a barcode, on the mass return main page, click “F8: Receive bulk items”, “Show all orders”. Use the filters to find the desired rental order line. You can combine filters to narrow down your search and find the rental order line quicker. 

To select a specific: 

  • Customer, click “F6: List”. You can search for a customer by: 

    • Customer name 
    • Account number 
    • Search name. 

  • Item to return, click “F7”: Scan item”. You can: 

    • Scan the desired bulk item with a barcode. 
    • Search for the item. To do so, click “F6: List”. 

Select the desired order line and click “F4:Ok”. 

Return bulk rental order lines from related order lines

Warehouse worker

To return related order lines for a serialized item, on the mass return main page, click “F8: Receive bulk items”, “Show related orders”. You can only return related order lines when you have already scanned a serialized item with related order lines. All rental order lines which are related to the scanned serialized item are shown. Select the desired related order line and click “F4:Ok”. 

Select bulk item

Warehouse worker

If the bulk item to be returned has no barcode, you can select it. To do so, select the applicable rental order line and click “Select”.

If you have selected a related order line to return, the page shows all related order lines for the rental order. 

Scan bulk item

Warehouse worker

If the bulk item to be returned has a barcode, you can scan it. To do so, scan the item barcode and click “F4: Ok”. 

Charge costs

Warehouse worker

In D365 FO, on the Anywhere app parameters page, a ‘Charge costs for rental orders’ parameter is available for both bulk business objects and serialized business objects. If set to ‘Yes’, you can add and track supplementary items that come with a rental order. To do this, select the "Charge costs" option. 

Change return date

Warehouse worker

A return date is assigned automatically to each return. You can manually assign another date.

Enter return quantity

Warehouse worker

You can enter the returned quantity for the selected item in the “Quantity to return” field. 

Informational fields: 

  • Delivered quantity: Shows the total amount of items available for return. 

  • Current user quantity: Shows the item quantity returned in the current session. You can change this quantity. For example, if the quantity already is returned fully or partially.  

Finish item return

Warehouse worker

To finish the current item return, click "F4:Ok". As a result, the previous page with the order line view on the item level shows the new value in the “Quantity already returned” column. 

To proceed with the mass return, click "F1:Back". 

As a result, the latest page from which you started an item return, is shown. For example, the latest page from which you started an item return is "Show related orders". If you click “F1:Back” when the item return is finished, the “Show related orders” page is shown. 

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